FAQs

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What time is Check-in - Check-in is normally between 3pm and 6pm. If you require checkin outside these periods please ask What time is Check-out - Check-out is expected at 10am on the day you leave Do you have to collect keys when you arrive - we operate an automated system that delivers keycodes to you prior to your arrival when all charges have been paid Do you provide bed linen and towels - Yes we provide bed linen and towels Do you provide cots and high chairs - we have a limited number of high chairs and cots available which ca be requested at the time of booking, a small charge applies Are the apartments heated - all the apartments incorporate underfloor heating which is fed from a central district heating system. In addition the apartments are well insulated ensuring you are warm and comfortable in the Winter Do you have underground car parking - Yes, most apartments have underground carparking which is assigned to the apartment as is free of charge. If your apartment doesnt have car parking dont worry as car parking is available at ground level on a first come first served basis Can we get to the apartments by public transport - Rauris is easy to reach by train from Salzburg and Zell am See and there is a postbus that collects from the station and brings you to the centre of Rauris which is a short walk to the resort. Alternatively if you are arriving by plane taxis from the airport can bring you to Rauris